Our Mission
"To provide enhanced functionality web browser based
integrated software solutions, to meet all the internal and external
support function requirements, that improve efficiency in the
workplace by being effective and simple to use."
Environmental mission statement...
Why Us
As one of the first 100% web
based helpdesk solutions to market we have the longest customer
experience in design and deployment.
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Genuine 100%
web browser based - No web 'enabling' with front ends to legacy
client / server applications.
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Best price /
functionality ratio
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Continual
enhancements based on customer feedback
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No ESCROW for
source code required - full code provided
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All code
written and maintained in-house
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Hundreds of
customers world wide using current web applications
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Financially
secure with no external interests or borrowing
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We use our
own products for online support
Company History
Incorporated in April 2000,
using a wealth of knowledge in online trading, we bring to the
market, some of the most effective and simple to use helpdesk
software solutions available today.
By working very closely with
our customers we ensure that we only incorporate relevant and useful
features that make their life easier whilst maintaining the control
they need.
That is why so many great
names in industry are choosing our browser based helpdesk solutions.
You too can benefit
from our philosophy
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By helping
you meet unpredictable demands especially during system outages
or new product launches
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Saving your
support costs by reducing the need to increase telephone support
services.
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Increasing
your department's profile with more accurate and complete call
volumes and work statistics - all available real time and on
line.
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Reducing the
stresses of support services with fewer interruptions from
personal, telephone and email for support requests or progress
reports.
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Simple
intuitive screens make the life of support staff
less complicated to ensure all calls are recorded and statistics
captured.
SiteHelpDesk ... software out of this world
... that doesn't cost the earth
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help desk software needs
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